Friday, 26 May 2017

Older software causing problems?

I had meetings some time ago with two companies. Both had older systems and it had become apparent that their software no longer quite met their business needs.

I sympathised: it really slows you down to use out-of-date software. But how to decide the best way to proceed? Changing software takes a long time, is usually expensive, and consumes lots of resources.

In one case I recommended using a good report writer to get better information out of the system. This would keep costs down and allow the company to draw breath before plunging ahead with all-out change.

For the other company I looked at the strengths and weaknesses of their existing software. It soon became apparent that changing system was the only sensible option, and that the short-term pain of changing had to be endured in order to benefit in the longer term. 

However the company did not have to change software right away: there was time to review all their options and plan thoroughly before starting the process.

After some time, where are they?  

The first company now has a range of reports which seem to meet most of their needs, although their software will never be brilliant and they are going to change system quite soon.

The second company now has a new system.  Despite the pains en route, this is a BIG improvement on the old way of operating.  (See their Case Study.)

The key point to realise when you have problems is that there is always a range of options available.

A discussion with me can help you decide which is best for your situation.

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